Support Home

Welcome to Gorilla Support!

New to Gorilla?

Watch our onboarding videos

or read ourgetting started guide

Want to use a Classic Task?

Explore and clone sample tasks

and published open materials

Gorilla Academy!

Join our free onboarding webinar to learn Gorilla basics in an hour!

Discover Gorilla Academy for masterclasses covering theory, creation, & analysis of online research!

Questionnaires

How To: Questionnaires

Tooling Reference: Widgets

Video Walkthrough

Questionnaire Widget Tutorials

Example Questionnaires

Tasks

How To: Task Builder

Tooling Reference: Zones

Video Walkthrough

Experiments

How To: Experiments

Tooling Reference: Nodes

Video Walkthrough

Tutorial Experiments

Example Experiments

Video Guides

Onboarding Videos
Tutorial Videos
Video Walkthroughs

Launching Your Study

Launching Your Experiment Online
How To: Participants
Recruitment Policy Options
Experiment Requirement Options

Interpreting Your Data

How To: Data
How To: Data Preprocessing (R & Excel)

</> Coding and Scripting

Scripting in the Task Builder Walkthrough
Task Builder Scripting Library

Code Editor: Tutorials and Examples
Code Editor Scripting Library

Problems?

Troubleshooting: General
Troubleshooting: Media Zones
Troubleshooting: Changes to Audio Autoplay
Scripting & Code Editor: Debugging Guide

Contact Support

Open Materials

Introducing Open Materials
Open Materials Repository
How To: Create Open Materials

Pricing, Subscriptions and Collaboration

How To: Send, Collaborate & Clone
How To: Participant Tokens
FAQ: Pricing
FAQ: Subscriptions
How To: Subscription Administrators

Gorilla Reference

FAQ
Publications
Gorilla Blog

Due Diligence
GDPR Compliance 2018
Terms and Conditions
Privacy Policy

Technical

Gorilla Feature List
Timing in Gorilla
Scaling in Gorilla

Gorilla Status
Server Downtime

Release Notes
Gorilla Roadmap
Coming Soon

Specialist Tools for Online Behavioural Research

Shop builder: A realistic online shop for investigating consumer behaviour
Experience Builder: A perfect solution for task batteries that can be completed in any order
Game Builder: A 2D game engine for creating rich interactive experiences
Journey Builder: A journey simulator that allows participants to navigate in space or time
Gorilla App: Our app for when your task must run offline

Gorilla Community

Can't find what you're looking for? Get in Touch and we'll be happy to help you out!

Have a great idea for a new feature? Use our Gorilla Roadmap to give us your suggestions and to vote on suggestions from others!